Voice and 18 Languages
Patients and physicians can dictate instead of typing and have AVA’s answers read aloud. The interface runs in 18 languages, Arabic, Urdu and Hebrew right to left.
Remote Consultation
Aimedis Decision
A patient describes the problem in a guided intake. A physician reads everything, decides every field of the record and talks with the patient by end-to-end encrypted video. AVA helps both sides, as decision support only.
- 18Languages
- 4KVideo detail mode
- 1:1Encrypted video calls
Meet AVA
AVA prepares. The physician decides.
The physician’s queue opens with AVA’s desk: how many requests are waiting, which ones show warning signs, which consultations are booked, and a prompt bar for medical questions.
In a case, AVA summarises the intake without the patient’s name or contact details, answers clinical questions from the Aimedis Wiki, Aimedis Decision’s own knowledge base and PubMed with sources, and can put a draft into the notes for the physician to edit. For patients, AVA explains the care plan in their own language.
- The AVA desk — the queue at a glance, cases with warning signs first.
- Case assistant — a summary of the intake and cited answers, without the patient’s name or contact details.
- Drafts, not decisions — AVA can draft notes; only the physician’s choices go into the record.
AVA · Case assistant
Physician viewSummarise this case for me.
From the intake, without name or contact details:
- Lower back pain for 3 days, after lifting
- Pain 5 of 10, no warning signs ticked
- No known conditions or regular medicines entered
Decision support only. The physician decides every field of the record.
Physician-Led Triage
Suggestions stay suggestions.
AVA can suggest an urgency, a level of care and a specialty, and can propose ICD-10 codes as a starting point. The physician sees everything the patient entered, chooses each field and can add ICD-10 codes by search.
The record holds only what the physician decided. AVA’s suggestion is kept beside it, as a note of where it came from. If AVA is not available, Aimedis Decision shows the key facts from the intake instead of a level of care.
- 5Levels of care
- 0Record fields set by AI
Five levels of care, chosen by the physician
Home care
Self-care guidance with clear signs for when to seek help.
General practitioner
A routine appointment covers it; no urgency signals found.
Specialist
A referral to the right specialty.
Emergency room
Same-day hospital evaluation is warranted.
Ambulance
Warning signs: call the emergency number now.
Key Capabilities
Every step of care, in one place.
Cited Knowledge
AVA answers from the Aimedis Wiki, Aimedis Decision’s own knowledge base and PubMed, and shows where each answer comes from.
Live Waiting Room
Patients see their place in the queue and can add photos or documents while they wait. Physicians get a signal when a new request arrives.
End-to-End Encrypted Video
Calls run on Aimedis’ own video server with a fresh key for every meeting, with screen sharing, background blur, a 4K detail mode and still photos from the patient’s camera. Zoom is only a fallback for a single call, with the patient’s consent.
A Care Plan to Keep
The patient receives the care plan as a PDF, stored with a checksum, and can ask AVA to explain it in their own language.
Audit Trail and Addenda
Sensitive actions are logged with who, what and when. Each decision is saved as a new, hash-chained version, and a completed case is corrected with an addendum, never overwritten.
The Patient Journey
From first symptom to a care plan.
Sign In
With the Aimedis account you already use, or a new one, with explicit consent.
Guided Intake
Personal details, symptoms with a pain scale, vitals, documents and warning signs. Medicines, allergies and conditions can be imported from Aimedis Care.
Waiting Room
See your place in the queue until the physician is ready.
Video Consultation
The physician reviews everything, decides and talks with you by end-to-end encrypted video.
Care Plan
Download your care plan. AVA explains it in your language.
Inside the Product
See Aimedis Decision in action.
Guided IntakePersonal details from your Aimedis account; medicines, allergies and conditions can be imported from Aimedis Care. 
Symptoms & ScalesStructured complaints with duration, severity and a 0–10 pain scale. 
Red-Flag ScreeningEvery intake asks about warning signs. Ticking one shows the emergency number at once, because Aimedis Decision is not an emergency service. 
Audit TrailA log of sensitive actions: who did what, and when.
One Ecosystem
One Aimedis account. Connected where it helps.
Aimedis Patient ID
AIM-XXXXXXXXXX
PIN
Handed over by the patient, never taken.Aimedis Decision uses the same Aimedis account as Aimedis Care, Aimedis Pro, Aimedis Booking, Aimedis Onboard, Aimedis Connect and Aimedis Support. Patients sign in once; physicians come from Aimedis Pro, where their license was checked.
Record access still starts with the patient: medicines, allergies and conditions come in from Aimedis Care only when the patient imports them, and the patient reviews them first.
One Account
Patients and physicians sign in with the Aimedis account they already use in the other Aimedis apps.
Physicians Verified in Aimedis Pro
Only professionals whose license an Aimedis administrator has checked in Aimedis Pro can take cases.
Opens from Pro’s Today
An Aimedis Decision appointment on the Today agenda in Aimedis Pro opens the case directly.
One account across
- Decision
- Care
- Pro
- Booking
- Onboard
- Connect
- Support
Privacy and Records
Clear rules, built into the product.
GDPR-aligned
Explicit consent, data export and erasure (GDPR Articles 9, 15 and 17) are features of the product, not paperwork.
Encrypted Video
End-to-end encrypted on Aimedis’ own server. A Zoom fallback is used only with the patient’s consent and is not end-to-end encrypted by Aimedis.
Physician-Set Record
The record holds only what the physician decided. AVA’s suggestion is kept apart, as a note of where it came from.
Corrections as Addenda
A completed case is never overwritten. Corrections are added as addenda.
What it costs
- No Aimedis fee for patients; if your physician charges, you see the cost first
- Physicians: Decision plan €149 a month, includes Booking
- 7 days free
Get Started
From the first question to recovery.
Create one account for seven Aimedis apps, with AVA at your side. In your language, with your consent.